Quick Answers

  • When will I receive my Free phone and Free service after I sign up?
    Once your order is complete, your device will ship within 3-7 business days. You can also check on the status of your application by logging into your account .
  • Can retirees apply for the EBB?
    Yes, but just being retired won’t qualify you. You’ll have to prove you meet another one of the criteria listed here.
  • Is the EBB open to all U.S. citizens?
    Yes. All U.S. residents can apply.
  • Can you get the EBB if you lost income in 2020, but got a new job in 2021?
    Yes. You don’t need to prove continued unemployment, but you will need to prove that your current annual income is below $99,000 for a single person or $198,000 for a family.
  • How long will it take to receive approval?
    Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that the proof documents need to be reconfirmed. You can always check the status of your application by logging into your account . Once you receive approval, you will also receive an email confirmation along with a tracking number for your order.

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